Service Information

Client requesting services from Master Design Solutions (MDS) may register online or by phone. After registering for services, the client will be asked to provide information necessary for MDS to complete the service requested. This information will be solely used by MDS and will aid us in the designing and completion of the project. If client would like the submitted articles returned, client must include with the submission a prepaid, self addressed envelope. Once the prospective project is reviewed, MDS will give an estimated cost and date of completion. If client approves, MDS and client will enter into a contractual agreement. All services require a 10% deposit of total service amount before we can begin. The balance will be due after the service is complete. The client will then pay in full or choose a payment plan (6% interest will accrue). Final project will be released upon client’s approval. Shipping and handling fees may apply.

Website Requirements

Domain Name Registration: Domain name registration is the first step of Web Development. We do not provide web domain names for clients. All clients seeking a Web Development Service from Master Design Solutions should have a domain name already purchased. However, if a client would like assistance in acquiring a Domain name, Master Design Solutions can aid in that process. Domain names can be purchased as low as $9.00 from various online vendors. Domain name registration is valid for 1 year or more.

Web Hosting:  Every Website is published on a Server for people to view it on the Internet. We do not provide web hosting for clients at this time. We do help our clients find a Web Hosting Company that will meet the client’s needs. Prices for web hosting varies depending on the package the customer intend to buy. Generally, prices start at $7.00 per month.

Web Content: The client must submit information on CD regarding the history, mission statement, services provided and graphics such as logo and pictures if applicable. Pictures should have high resolution for best quality. 

Graphic Design Requirements

CD/DVD Cover Design:  Client wanting CD/DVD cover design must submit Photos (high resolution preferred), Lyrics, Bios, Credits, and etc. Information should also include suggestions for cover design, theme and fonts. Samples of the project will be emailed to the client for his or her input. The final project will be shipped to the manufacturer for printing upon client’s approval.

Brochure/Poster Design:  Client should submit high-resolution pictures on CD. Client must also submit text information to be included in the brochure or Poster. Samples of the project will be emailed to the customer for suggestions. The final project will be shipped to the manufacturer for printing upon client’s approval.

Video Production Requirements

Promo Video/Professional Presentation:  Client wanting a Promo Video or Professional presentation must submit video clips (following formats accepted: wmv, mpeg, flash and DVD), images and information about the nature of the promotional video. Samples of the project will be viewed on our Website www.masterdesignsolutions.com. The client must register with MDS in order to view video samples online. Project samples will be password protected; only the client will have access to the project online. The final project will be shipped to the customer upon approval. Shipping and handling fees may apply.

Software Development Requirements

Client must submit software specifications. The specification will have step-by-step information regarding the intended use of software service requested. All software products are customized based on the client’s needs. You can submit a hard copy or email the specification to info@masterdesignsolution.com  (include software specifications in the subject line).

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